Contact Lululemon Athletica Customer Service
Lululemon Athletica Phone Numbers and Emails
Toll-Free Number:
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(877) 263-9300Guest Education Centre
Customer Service:
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+1 604 732 6124
Events/ Guest Relations:
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+1 604 215 9300Guest Education Centre
Lululemon Athletica Emails:
Lululemon Athletica Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lululemon Athletica Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lululemon Athletica is 8772639300. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 81% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Lululemon Athletica may ask you for the following information to identify you as a customer: first and last name, email or order id.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lululemon Athletica Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lululemon Athletica is 8772639300. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 81% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Lululemon Athletica may ask you for the following information to identify you as a customer: first and last name, email or order id.
People call Lululemon Athletica mainly because of return/ replace, request for information, shipping and delivery.
50% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Lululemon Athletica is gec@lululemon.com. 56% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Lululemon Athletica Website:
Lululemon Athletica Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 6:00am - 6:00pm PT
Saturday - Sunday: 6:00am - 4:00pm PT
Fax:
Lululemon Athletica Customer Service Reviews
Lululemon is getting bad with there shipment and the customer service is really unhelpful, I dont think I will order again. Very disappointed
Terrible experience. Tried three times to buy two pairs of pants that fit and finally gave up.
Now, Lululemon won't give a cash refund but only store credit. I won't buy shoelaces from Lululemon going forward. Beware of buying anything online from this company.
Their sizes are not consistent and their customer care is non-existent. Shameful!
How Good is Lululemon Athletica's Customer Service?
Summary of Lululemon Athletica Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lululemon Athletica?
Shipping and Delivery Question:
- “Didn't get ma package”
- “I think my package is lost.”
- “Fine Small underwear in Medium size box”
Return/ Replace Question:
- “Item replacements”
- “Return”
- “Exchange”
Request for Information Question:
- “Question about order”
- “Need help with discount code”
- “Assistance”
Cards Question:
- “Want credit card refund NOT an in store credit”
- “Gift card”
- “Not able to add gift card to account”
Product/ Service Question:
- “Disappointed in product purchased”
- “Defective articles”
- “I want to know if my leggings are fake”
Payments and Charges Question:
- “Fraudulent charge to my account”
- “Digital coupon for $30.00”
- “Double charge”
Activation/ Cancellation Question:
- “Cancel order”
- “My order was canceled”
- “Cancelled order”
Refund Question:
- “Refund”
- “Missing refund”
- “Was supposed to get my money back for a product that was discontinued that I ordered on January 4 th and it was 3 to 10 days for my refund and have not received yet”
Account Question:
- “Membership transfer”
- “Account issues to process return”
- “Account”
Staff Question:
- “Customer service”
- “In-store issues not being solved by manager”
- “Disrespectful - rude employee”
Website/ Application Question:
- “Price on website”
- “I got order online but it's too big for me. Size is very big. What should I do? It's on final sale.”
- “Order online”
Employment Question:
- “I'm doing a job in Lakewood Colorado and I'm locked out”
- “W2 form”
- “I got job offer letter from ceo cal in McDonald.is it real or fake?”
Other Question:
- “Qiestion”
- “Mirro”
- “Misunderstood”
Compare Lululemon Athletica To
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